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System Status

Platform
Operational
Messaging
Operational
Bastions
Operational
Authentication
Operational

Help Center

FAQ

Quick answers to the most common questions about Fortized.

Guides

Step-by-step walkthroughs for features, tools, and settings.

Contact Us

Reach our support team directly for help with your account.

Common Questions

What is Fortized?
Fortized is a next-gen social platform where communities come to life. Create or join Bastions (community servers), chat with friends via DMs, customize your presence with the Atelier, and build the community culture you want — all in a safe, beautifully designed environment.
What is a Bastion?
A Bastion is a community server you create or join. It's your fortress with organized chambers (Text, Voice, Forum, Announcement, Poll), member ranks with custom roles, and complete control over who can do what. Owners manage everything; members engage in their spaces.
How do I send a DM?
Click any user's profile and tap "Send Message" — or find them in your Friends list and message directly. Group DMs are available too. All messages are encrypted end-to-end, and you control who can message you with friend request safety checks.
What is Radiance and the Atelier?
The Atelier is where you customize your Fortized experience. Earn Onyx currency through quests and daily rewards to unlock Radiance perks: premium appearances (Midnight Citadel, Obsidian, etc.), exclusive badges, 100MB file uploads, custom emojis, and more. No paid subscription required.
Is my data stored securely?
Absolutely. Fortized uses Firebase with real-time encryption for all data storage. Your messages and account information are encrypted and protected. We never sell your data to third parties. We comply with GDPR and DSA. For details, see our Privacy Policy.
How do I stay safe on Fortized?
Fortized has multi-layer safety: mutual-friend checks for DMs, raid protection auto-lockdown for Bastions, advanced AutoMod for message scanning, granular permission controls, and age restriction enforcement. Report any issues via the in-app report system. The Fortized Security Department monitors 24/7.

Knowledge Base

Creating Your First Bastion

Create, configure, and manage your Bastion. Set up chambers, ranks, roles, and invite members.

Direct Messaging & Groups

Send DMs, create group chats, and use typing indicators. All messages are encrypted and private.

The Atelier & Radiance

Earn Onyx, unlock Radiance perks, custom appearances, badges, file uploads, and custom emojis.

Ranks, Roles & Permissions

Create custom ranks, assign roles, and control who can access what in your Bastion.

Safety, Moderation & Reporting

Use AutoMod, block users, report content, and access the Fortized Security Department.

Account & Profile Settings

Customize your profile, manage your account, adjust privacy, and delete your account if needed.

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