Support

need a hand? got you.

help docs, status, or just say hi - pick whichever fits.

Guides, how-tos and quick answers. The fastest way to get unstuck on your own.

Stuck on something the docs don't cover? Drop us a line - we read every message.

Live look at every Fortized service. If something's broken, you'll see it here first.

quick answers

the things people ask the most.

Is Fortized really free?

Yes. Every feature, every cosmetic, every Bastion. We earn from optional Radiance trades and a creator marketplace cut - never paywalls.

Where is my data stored?

In EU data centers. We're a European company and we keep things local. Some content is cached on a CDN to keep things fast.

Can I import my server from somewhere else?

Yes - we have importers for the big platforms in beta. Open Settings → Import inside any Bastion you own.

How do I report someone?

Long-press (or right-click) the message or profile and choose Report. Our moderation team reviews everything within 24 hours.

Can I delete my account?

Yes - Settings → Account → Delete account. Anything you've posted is purged within 30 days.