Fortshop Policy.

When you purchase an item in the Fortshop (an appearance, profile decoration, bundle, or other cosmetic), you are not buying the item itself. You are buying a limited, non-exclusive, personal license to use that item on your Fortized account. Swiftaw retains all ownership and intellectual property rights to the item.

Your license grants you the right to:

• Apply the item to your profile or account
• Display the item while using Fortized
• Use the item for personal, non-commercial purposes only

Your license does not grant you the right to:

• Resell the item (except through Fortized's Marketplace, where applicable)
• Modify, copy, or alter the item
• Use the item outside of Fortized
• Distribute, share, or sublicense the item
• Claim ownership of or trademark the item

Swiftaw may revoke your license to an item if:

• Your account is suspended or banned
• The item is removed from the Fortshop due to intellectual property infringement or other legal issues
• Swiftaw discontinues the item (we will give notice where possible)
• You violate the Terms of Use or this Policy in relation to the item

If your license is revoked, you will not receive a refund, except as mandated by consumer protection law.

Onyx is Fortized's virtual currency. You earn Onyx through:

• Daily claims: 50 Onyx base, plus streak bonuses (higher bonus for consecutive daily logins)
• Quests: Completing various activities (join a bastion, add a friend, update your profile) earns 15-50 Onyx
• Joyster clicking: 1 Onyx per click, up to 5 clicks per day (clickable minigame with the Joyster mascot)
• Friend referrals: 9 Onyx when someone you refer joins Fortized
• Creator revenue: If you sell bots or bastion templates through the Atelier, you earn Onyx as revenue (split with Swiftaw)

You spend Onyx on:

• Fortshop items: Appearances, decorations, bundles
• Bastion boosts: Upgrade your bastion tier (cost scales with tier)
• Marketplace ads: Promote your bastion on the Discover page (15 Onyx for 4 days)
• Marketplace fees: 5 Onyx per action (list, edit price, remove) on rare-item resale listings
• Radiance gifting: 600 Onyx to gift 30 days of Radiance to a friend
• Trades: 30% tax on peer-to-peer item trades (taxed to both buyer and seller)

Onyx cannot be purchased with real money. Onyx is earned only through in-game activities. Fortized does not offer a direct real-money-to-Onyx path.

Your Onyx balance is stored in your account and synced across devices. If you delete your account, your Onyx is forfeited (no refund).

Radiance Users (Premium subscribers): Get 10% off all Fortshop items (appearances, decorations, bundles). This discount is permanent as long as your Radiance subscription is active.

20-Day Streakers (Active for 20 consecutive days): Get 5% off all Fortshop items. Your streak counter resets if you miss a day. The discount is active only while your streak is 20+ days.

Daily Special: One item is selected as the Item of the Day and receives a 35% discount. The featured item rotates at midnight UTC. The discount is temporary and applies to that item only.

Discounts stack additively (not multiplicatively). Here's how:

When you purchase an item, you must confirm that you:

• Have read and agree to this Fortshop Policy
• Understand that the purchase is a license, not ownership
• Understand that items are non-refundable once delivered
• Understand that your license may be revoked in certain circumstances

All Fortshop purchases are final and non-refundable once delivered. Because digital items are delivered immediately upon purchase, we cannot offer refunds except where mandated by consumer protection law (e.g., the EU 14-day cooling-off period for consumers who have not yet used the item).

If you are a consumer in the EU, you have the right to cancel a purchase within 14 days of purchase, provided you have not yet started using the item (e.g., applied the appearance to your account). To cancel, contact Fortized Support and request a refund. We will process your refund within 14 days of receiving your cancellation request. This right does not apply if you have already used the item.

If there is a billing error (e.g., you were charged twice), contact Fortized Support immediately with proof. We will investigate and correct the error within 15 business days.

Some items are seasonal and only available for direct purchase during a specific time window (e.g., Halloween items during October, Winter Festival items in December). Outside the season window, the item is not sold in the Fortshop.

Once a season ends, the item is no longer sold directly, but players who own it can still list it on the Marketplace for resale. Buyers can purchase from resellers regardless of the season. This keeps the aftermarket alive and allows players who missed the season to acquire the item.

Seasonal items have rarity status and follow the same resale rules as rare items (see Section 6).

Only rare, seasonal, and event items can be listed for resale on the Marketplace. Common items and Radiance are not resellable.

To list an item:

• You must own the item (it must be in your account)
• You must have at least 5 Onyx to cover the listing fee
• You set your asking price (minimum 1 Onyx, no maximum)
• Your listing appears immediately on the Marketplace

You can have a maximum of 2 active listings per item at any time. If you want to list more copies of the same item, you must remove or sell one of your existing listings first.

Each of the following actions costs 5 Onyx:

• List: 5 Onyx to create a new resale listing
• Edit: 5 Onyx to change the asking price of an existing listing
• Remove: 5 Onyx to cancel a listing (you keep any unsold inventory)

These fees are deducted from your Onyx balance immediately. Fees are non-refundable.

The Marketplace displays a price history chart showing all completed sales of an item over the past 30 days. This helps buyers understand market value and identify deals.

When someone buys your listing:

• The buyer's Onyx is deducted
• The item is transferred to the buyer's account
• You receive the asking price in Onyx
• No additional fees or taxes apply to resales (no 30% trade tax)

If you have a dispute over a marketplace transaction (e.g., you claim you didn't receive an item), contact Fortized Support. We will investigate and resolve the dispute based on our transaction logs. Swiftaw's decision is final.

Radiance is a premium subscription that grants:

• 10% discount on all Fortshop items
• Custom profile banner (upload your own image)
• Profile theme customization
• Exclusive Radiance badge and recognition
• Higher emoji slot limits in bastions you own or admin
• Priority support

Radiance is purchased as a time-limited subscription (7 days, 30 days, or annual options). Your subscription auto-renews at the end of each period unless you cancel. You can cancel anytime from your account settings.

You can gift 30 days of Radiance to a friend for 600 Onyx. The gift is sent as a redeemable link. Your friend has 30 days to accept. Once redeemed, their Radiance subscription begins and runs for 30 days.

Swiftaw may remove any item from the Fortshop at any time if:

• The item infringes copyright, trademark, or other intellectual property
• The item violates these Terms or any law
• The item is obsolete or no longer fits Fortized's direction

If an item is removed, players who already own it retain their license (your cosmetic continues to work). Future purchases of that item are no longer possible. No refunds are issued for discontinuation.

Swiftaw may update this Policy. If we make a material change that affects purchases or discounts, we will notify you in-app or by email at least 30 days before the change takes effect. Continued use of the Fortshop means you accept the updated Policy.